Feel-Good MSP
 
 

Privacy Policy

Privacy Policy

Effective Date: April 7, 2026

This Privacy Policy describes the practices of Feel-Good Close and Feel Good MSP HQ ("Feel-Good Close," "we," "us," or "our")  regarding the collection, use, and disclosure of your information through our online platform https://hq.feelgoodmsp.com/ (the "Site") and the services, features, content, and applications we offer (together with the Site, the "Services").

Information We Collect

We collect information to provide, improve, and protect our Services. This includes:

A. Information You Provide Directly

  • Account Information: Name, email, business name, job title, and password when you register.
  • Payment Information: Billing details such as card number, billing address, or payment method (processed securely by third-party payment processors).
  • Communications: Messages, feedback, or questions submitted via email or forms.
  • Content You Share: Materials posted in community forums, chat areas, or during live sessions.
  • Media & Recordings: Audio, video, and images captured during training, webinars, or community interactions (as disclosed in our Media Release).
     

B. Information Collected Automatically

When you visit our website or platform, we automatically collect:

  • IP address, browser type, and operating system
  • Device identifiers and approximate location
  • Usage data (e.g., pages visited, features used, time on platform)
  • Cookies and similar technologies (see Section 7 below)
     

C. Information from Third Parties

We may receive limited information from integrated third-party platforms (such as LinkedIn or CRM tools) if you connect your account.

 

 

How We Use Your Information

We use your data to:

  • Provide and manage your membership or account
  • Process payments and renewals
  • Deliver training sessions, webinars, and community features
  • Improve the user experience and platform performance
  • Send program updates, invoices, and other service-related communications
  • Comply with legal obligations and prevent fraud
  • Create promotional and educational materials (with appropriate consent)

 

 

Media and Content Usage

By participating in our programs, you may appear in recordings, screenshots, or promotional materials related to the Services.
 As outlined in our Media Release, you grant Feel-Good Close a perpetual, worldwide license to use this media for training, marketing, and educational purposes.
 You may opt out of specific recordings by notifying us in advance.

 

 

Information Sharing

We do not sell your personal information.

We may share data with:

  • Service Providers: For payment processing, analytics, hosting, or communication tools.
  • Business Partners: For co-hosted events, integrations, or collaborations (with notice).
  • Legal Authorities: When required by law, subpoena, or government request.
  • Successors: In the event of a merger, acquisition, or corporate restructuring.

All partners are required to protect your data and use it only for the purposes we specify.

 

 

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined above:

  • Account and billing information: for the duration of your membership and as legally required (e.g., tax purposes)
  • Communications: as long as needed to provide support or resolve issues
  • Media content: indefinitely, unless an opt-out or removal request is received

 

 

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Analyze site usage
  • Customize content and marketing
  • Improve platform functionality

You can control cookies through your browser settings. Disabling cookies may affect site performance.

 

 

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Object to or limit processing of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at fgcteam@feelgoodclose.com. We will respond within applicable legal timeframes.

 

 

Data Security

We use appropriate technical and organizational safeguards to protect your information, including encryption, access controls, and regular security audits.
 However, no system is completely secure, and we cannot guarantee absolute protection from unauthorized access.

 

 

Children’s Privacy

We do not knowingly collect personal data from anyone under 13 years of age.
 If we learn we’ve collected data from a child, we will delete it promptly.
 Minors under 18 may only use our Services with a parent or guardian’s permission.

 

 

International Users

If you access our Services from outside the U.S., you are responsible for compliance with local laws. Your data may be stored on servers in the United States.

 

 

Changes to This Policy

We may update this Privacy Policy from time to time.
 The latest version will always be posted on our website with an updated “Effective Date.”
 Continued use of our Services after updates means you accept the revised policy.

 

Contact Us

FGC welcomes your questions or comments regarding the Terms:

Virtual VP LLC

PO Box 2

255 S Glendora Ave

Glendora, California 91740

Email Address: fgcteam@feelgoodclose.com

Telephone number: (909) 278-8552